Frequently Asked Questions

As with carpet, many factors need to be considered when determining the frequency of tile and grout cleaning. Foot traffic, children, pets, and routine floor maintenance will affect how often you need to have your tile, stone & grout cleaned.

Just like carpet, dirt builds up over time that dulls your tile or stone’s appearance and discolors your grout. A thorough, professional stone, tile and grout cleaning is the only way to remove the deep-down dirt, make this area of your home look nicer and ensure that all areas of your home are clean and healthy.

Grout is a porous material that absorbs soil and spills, just like carpet. Having a sealant applied will help create a protective barrier, giving you more time to clean up dirt and liquid spills before they soak into the grout. The type of sealant you choose will determine the degree of stain resistance.

In homes that have carpet, up to 80% of the dust and dirt brought into the home can end up in your furniture and upholstered fabrics.

We use our proprietary hot carbonating extraction cleaning method, featuring our core cleaner The Natural, hen cleaning upholstery as well. The carbonated cleaning bubbles release dirt, soil, airborne allergens and spots from the upholstery fibers. Then, we use our extraction equipment to remove the cleaning solution, dirt, soil and airborne contaminants from your furniture, leaving it with a deeper, healthier clean than other alternatives.

In most cases, the furniture dries within just a couple of hours, but in some cases it may take overnight to fully dry depending on the fabric and soil condition.

Area and oriental rugs usually receive a lot of traffic. Just like carpets and upholstered furniture, area and oriental rugs act as air filters for the home, trapping dirt and allergens. A thorough, professional oriental and area rug cleaning is the only way to remove the deep-down dirt, make this area of your home look nicer and ensure that all areas of your home stay clean and healthy.

Our effective, yet gentle, area rug cleaning and drying process preserves the dye within the fibers of your rug, leaving the colors of your rug vibrant and fresh. Our cleaning products don’t leave behind any dirt-attracting residues and help your area rugs stay cleaner longer – providing a safe and healthy home environment for your family and pets.

Chem-Dry uses up to 80% less water than typical steam cleaning because its carbonated cleaner, The Natural, relies on millions of microscopic bubbles to release dirt and grime from the fibers of your carpet and raise it to the surface where it can easily be swept away. This low water, low-pressure approach is healthier for your carpets, allows your carpets to dry in only 1-2 hours and is also more environmentally friendly.

Chem-Dry uses an all-natural, Green-Certified cleaning product called The Natural as our primary cleaner. The Natural, doesn’t contain any soaps or phosphates and is safe and hypo-allergenic. By contrast, most steam cleaners use soaps, detergents, and harsh chemicals in their process.

This is not necessary. Chem-Dry’s professionally trained carpet and upholstery cleaners will vacuum your carpets with our commercial, HEPA-filtered vacuum when they arrive as a standard part of our service.

Industry experts suggest that homeowners clean their carpets every 3-6 months especially in homes with kids, pets, or if someone in your home has asthma or allergies. Regular cleaning will not only improve your home’s appearance, but it will eliminate non-living allergens, improve your home’s indoor air quality and extend the life of your carpeting.

Drying time depends on humidity levels, airflow to the room(s) cleaned, and the type of carpet. In general, turning on your air conditioning or fans will help accelerate dry times. After a Chem-Dry professional cleaning, it typically takes 1-2 hours for the carpet to dry. Sometimes carpets can take longer to dry for various reasons.

Many carpet cleaners including steam cleaners use soaps and detergents in their process. This often leaves behind a sticky residue on your carpets that attracts dirt, leads to carpets re-soiling quickly after being cleaned and often requires more frequent professional cleanings. At Chem-Dry, we use an all-natural, biodegradable carpet and upholstery cleaning solution that doesn’t contain any soaps, detergents or harsh chemicals, so it won’t leave behind any sticky or filmy residues to attract dirt.

Pet odors can linger on for months if not treated properly. As urine dries in the carpet and padding, what’s left are millions of concentrated urine crystals that become even more pungent. Many companies just mask this odor. Chem-Dry uses a patented system, P.U.R.T.®  (Pet Urine Removal Treatment) to explode the urine crystals and break down the enzymes which gets rid of the pet urine odor forever.

Most new carpets come with a factory-applied protectant but this wears off over time. Reapplying a protectant on your carpets can help resist stains and soiling, so your carpets will stay cleaner longer. Another reason protectant is a smart investment is that it slows the aging and wearing process and can extend the life of your carpets.

Yes, a thorough professional cleaning is the best way to remove dog and other pet urine stains from your carpets.

SAVE!

Carpet Cleaning Special

Three (3) rooms for $140
Five (5) rooms for $225

200 sf each, stairs extra. $140 minimum charges apply. $15 disposal fee on all jobs. Not valid with other offers. Hot Carbonated Extraction Cleaning Method. Expires 05/11/24. Call Cornerstone Chem-Dry at (214) 838-8096. The Healthier, Deeper, Carpet Cleaner™

 

SAVE!

Granite Countertop Renewal Special

25% Off Granite Countertop Renewal

Refresh your dull granite this February and love the original shine and luster of your beautiful granite. $140 minimum charges apply. $15 disposal fee on all jobs. Not valid with other offers. Hot Carbonated Extraction Cleaning Method. Expires 05/11/24. Call Cornerstone Chem-Dry at (214) 838-8096. The Healthier, Deeper, Carpet Cleaner™

 

SAVE!

Limited-Time Wood Cleaning Offer

$50 Off on Wood Floor Cleaning

$140 minimum charges apply. $15 disposal fee on all jobs. Not valid with other offers. Expires 03/31/2024. Call Cornerstone Chem-Dry at (214) 838-8096. The Healthier, Deeper, Carpet Cleaner™

 

View All Coupons

Call Us Now For Your Free Cleaning Estimate

Cornerstone Chem-Dry
We Accept All Major Forms of Payment
Mon - Sat 6:00 AM - 8:30 PM
Sun 9:00 AM - 5:00 PM
Dallas, TX
Chem-Dry Circle of Excellence   Chem-Dry President Award   Master Technician Chem-Dry Mount Truck 2021-2024 Best of State Winner
2019 Best Pick   Annual Certification Badge   Best Pick Certification Badge   consumer choice 2006   consumer choice 2007   Franchise of the Year   Expertise 2022